Legal

Privacy Policy

How Go HVAC Repair handles information when you use this site or call the number listed here.

Effective date: June 1, 2026

This Privacy Policy explains what information Go HVAC Repair ("we," "us," or "our") collects through gohvacrepair.com (the "Site") and the phone number listed on it, and how that information is used. Go HVAC Repair is a free service that connects homeowners with local, independent service providers; it is not a contractor and does not perform HVAC work.

In short: We collect the basic details you share when you contact us, along with standard website analytics. Calls may be connected to, and recorded by, independent third-party providers.

1. Information we collect

Information you provide

Contact details — such as your name and phone number when you call, and any information you choose to share about the help you're looking for.
Messages — anything you send us through the contact page or by email.

Information collected automatically

Standard analytics and cookies — such as your device type, browser, pages viewed, referring source, and general (city/region-level) location, collected through cookies and similar technologies.

2. How phone calls are handled

When you tap a call button, your call may be routed to, connected with, and recorded by independent third-party service providers for purposes such as quality, training, and connecting you with an appropriate local provider. Standard carrier rates may apply. If you do not want a call to be recorded, please do not continue the call.

3. How we use information

To connect you with local, independent service providers.
To respond to your questions and messages.
To operate, maintain, and improve the Site.
To measure the performance of our advertising and understand how the Site is used.
To detect, prevent, and address fraud, abuse, or technical issues, and to comply with applicable law.

4. Sharing with third parties and partners

We may share information with:

Independent service providers we connect you with, so they can assist you.
Service vendors that help us operate the Site, route or record calls, and measure advertising (such as hosting, telephony, and analytics providers).
Legal and safety recipients when required by law, or to protect rights, safety, and property.

We do not sell your information for an independent third party's own marketing in a way prohibited by applicable law.

5. Cookies and analytics

The Site uses cookies and similar technologies to remember preferences, measure traffic, and evaluate advertising. You can control cookies through your browser settings; disabling some cookies may affect how the Site works. We may use analytics services that set their own cookies subject to their privacy policies.

6. Your choices

Cookies — adjust or clear cookies in your browser settings.
Communications — ask us to stop contacting you by replying or emailing the address below.
Access and deletion — depending on where you live, you may have rights to access or delete certain information. Contact us to make a request.

7. Children's privacy

The Site is intended for adults and is not directed to children under 13 (or the minimum age required by your jurisdiction). We do not knowingly collect information from children. If you believe a child has provided information, please contact us so we can remove it.

8. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Continued use of the Site after an update means you accept the revised policy.

9. How to contact us

Questions about this policy? Email hello@gohvacrepair.com, operated by Gantz Trading LLC. You can also reach us through our contact page.